Support Center

If you are having trouble running one of our courses, please be sure your computer meets the following system requirements.

System Requirements

Flash Player Required
Before launching the course, please be sure that your computer has the Flash Player installed. If you can see the animation below you already have the Flash Player. If you do not see the animation, please download the player from the Adobe website. The Flash player is free and safe to install.

High Speed Internet Connection (Preferred)
Although our courses will run on a dial-up interenet connection, the experience is optimized for high speed connections (DSL or better) due to graphics and video content contained in our coursees.

Technical Support

If you are having technical problems with the website or course application, contact technical support by clicking here or by calling (866) 538-8193.

Instructor Support

Students having questions about course content may contact an instructor by clicking here.

Refund Policy

All courses are guaranteed. Refunds are granted to anyone as long as the student has not already received credit for the course from the commission. If you have purchased a course from us and would like a refund, please use the link below to put in a request to our support center.
Request Refund »

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Retrieve your login information by clicking here.